Removal, Clean-up and Re-installation of Doc.It Suite 3.x
Follow the steps below to properly remove, clean-up folders, and re-install Doc-it Suite 3 on a workstation:
1. Start Add/Remove Programs(or Programs and Features, as appropriate) and uninstall the following:
a. Doc.It Suite -- all versions listed,
b. PDF Writer -- all versions listed,
c. PDF-XChange PDF Viewer -- all versions listed.
2. Using Windows Explorer, navigate to the Doc.It installation folder (e.g.: C:\Program Files\Doc-It or C:\Program Files (x86)\Doc-It as appropriate) and delete all files and folders present EXCEPT for the files SERVERPATH.TXT and NETWORKPATH.TXT.
3. Again using Windows Explorer, navigate to the logged in user's Doc-ItTemp folder within their profile (e.g.: C:\Documents and Settings\*username*\Application Data\Doc-ItTemp or C:\Users\*username*\AppData\Roaming\Doc-ItTemp as appropriate) and delete all files and folders present EXCEPT for the files SERVERPATH.TXT and NETWORKPATH.TXT.
4. Restart the system (not optional) and then log on as a user that has administrator-level access to the local system.
5. Re-install Doc.It from the installer found in the “Install Client” folder, and allow patch updates to be applied.
Performing a Re-install of Doc.It Suite
Uninstalling Doc.It Suite version 4 Client Software The client launcher will perform an unattended removal of the required components: Location: \\Doc-ItServer\Client Setup\Install Client\ Drag and drop ‘Launch Doc.It Setup.exe’ from the directory ...
Doc.It Server 3.x Migration to new hardware
For all clients moving the Doc.It V3 server components to another location (whether internal or external), the procedure that is required is a “Doc.It Server Migration”. This is very straightforward and usually requires no intervention from Doc.It ...
Doc.It Suite logs in as "Test"
Doc.It Suite logs in as "Test" When this happens the attached font will need to be re-installed on the system affected. Download the linked file to your desktop and run it. Lucidia Sans Regular.ttf - You will be prompted with the "Lucida Sans Regular ...
Doc.It 4.5 Latest Release v4.5.335 (October 2021)
Below are the links and instructions to update your organization to the latest Doc-It Suite 4.5 software. Doc-It Server and Suite Update Instructions Plan for users to be out of Doc-It and Office applications or logged out of the Terminal ...
How do I add a new user to Doc.It Suite 4.5?
Follow these steps in order to add a new user to Doc.It Suite version 4.5: 1. Watch this video about adding a new user. https://doc-it.wistia.com/medias/pb77doi61n 2. Watch this video about assigning skills to a new user if you use Doc.It Workflow. ...