Reinstalling the Doc-It 4 PDF Printer - Complete

Reinstalling the Doc-It 4 PDF Printer - Complete

Sometimes it is necessary to completely remove the Doc-It 4 PDF Printer and re-install.  This procedure does it in a more complete way to resolve issues including multiple instances of the printer showing up. 

* If you will be performing this from a Remote Desktop server, then you will need to have all users logout out before beginning. 



1. Uninstall PDF-XChange 2012 using Programs and Features and skip the reboot request for now.
 
 



2. Remove the Doc.It 4 PDF Printer (or PDF-XChange Printer 2012) from Printers and Scanners using the Remove Device option

   


Alternatively from Control Panel\All Control Panel Items\Devices and Printers.
 
  

3. Reboot your computer/server.



4. Re-install the Doc.It 4 PDF Printer 
 
   C:\Program Files (x86)\Doc.It Suite 4\Doc.It 4\Third Party\PDFX5SA_sm.exe  - Accept all defaults   - The restart can be postponed if needed.



5. Reset Printer.
 
    





    • Related Articles

    • How to Resolve PDF Editor System configuration error

      Good day Doc.It Users! You may experience the following error after your system has experienced a hard shut down. An example of this would be a power outage or any type of unplanned hard shutdown due to your system being unresponsive. This error can ...
    • Printer Missing

      Try one of the following to reinstate your missing Doc.It 4 PDF Printer  - (Quick) Reset the printer using the Doc.It Startup Utility found in the system tray. Right Click yellow icon in system tray > click Doc.It Startup Utility > Reset Printer - ...
    • Adding a Transparent Signature Stamp to the Doc.It PDF Editor

      To create a transparent signature stamp: Start with a clean, blank piece of 8.5 by 11 inch paper and sign the center of the paper the same way and the same size as you would any document you sign manually. Scan the piece of paper to create a PDF. ...
    • How to manually add the Doc.It PDF Printer (Version 3 Only)

      1. Control Panel\Devices and Printers 2. Added a local printer 3. Use an exsisting port: CPWPT692: (Doc.It PDF Printer) 4. For the driver I select "Lexmark C524 PS (MS)" 5 Printer Name: Doc.It PDF Printer 6. Do not share, set as default as prefered
    • QuickBooks - Printing to Doc-It "My Inbox" and Issues with PDF Conversion from QB.

        Hello Doc.It Users!   There have been many reports of the Doc.It 4 PDF Printer not playing nice with jobs sent from QuickBooks.  Our recommendation is to use the proprietary QuickBooks "Save as PDF" feature and point the output to the Doc.It system ...