How do I add licenses to Doc.It Suite 4.5?
Doc.It Suite 4.5 – Adding Additional User Licenses
In Maintenance - > Users
The number of licenses in use and the total number of
licenses available is viewable in the upper right corner (highlighted in the
screenshot above).
To add additional licenses:
Click Maintenance – Licensing (lower left corner of
screenshot below)
The Licensing Renew
& Update dialog will appear as in the following screenshot
You will see your total current number of licenses (the
highlighted portion of the screenshot above). Change that total to the total
number of licenses you wish to have.
e.g. In the example above, if I wanted to increase from 30 licenses to 32 licenses, I would enter 32 in the field next to Total Number of Licenses.
Click the button labeled Email License Request
This will open an email message that’s already addressed to Doc.It Support with a subject line and message body (including a summary and an encrypted string of characters)
Click Send on the email message
The email will arrive at Doc.It and automatically notify you that a support ticket has been created. Doc.It personnel will then create a new encrypted license code and return it to you via email.
When you receive the email containing the new license
encrypted string:
Copy the new encrypted string of characters and paste it into the License Renew & Update window (screenshot below), in the box beneath “When new license code is received from Doc.It, input below to update:”
Then click Apply New Code
After these steps are complete you can confirm the new
license count in the License Renew & Update window (above) AND by opening
Maintenance -> Users (below) to
see the count of total licenses in use / total licenses available.
If you have any issues or questions please contact the
Doc.It Support Team by:
Phone – 888-693-6248 ext 2
Email – support@doc-it.com
Or via the web @ support.doc-it.com
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