Getting Doc.It To Recognise Office 64bit for Doc.It Email Converter 4 64

Getting Doc.It To Recognise Office 64bit for Doc.It Email Converter 4 64

Hello Doc.It Administrators,

There are instances when a Doc.It install or update will install Email Converter 32bit, when 64bit is required to work with Outlook 64bit.  This causes errors, as Doc.It Suite is looking for the 32 bit version of Outlook.  This article will demonstrate how to manually configure Doc.It Suite to download and install the 64bit Email Converter from the Doc.It Server.

Modify the this file using Notepad:   %appdata%\Doc-It4\Doc.It Suite 4\XML Files\XMLConfig.xml


<?xml version="1.0" standalone="yes"?>
<NewDataSet>
  <xs:schema id="NewDataSet" xmlns="" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:msdata="urn:schemas-microsoft-com:xml-msdata">
    <xs:element name="NewDataSet" msdata:IsDataSet="true" msdata:UseCurrentLocale="true">
      <xs:complexType>
        <xs:choice minOccurs="0" maxOccurs="unbounded">
          <xs:element name="XMLConfig.xml">
            <xs:complexType>
              <xs:sequence>
                <xs:element name="PropertyName" type="xs:string" minOccurs="0" />
                <xs:element name="PropertyValue" type="xs:string" minOccurs="0" />
                <xs:element name="Qualifier" type="xs:string" minOccurs="0" />
                <xs:element name="UserID" type="xs:string" minOccurs="0" />
                <xs:element name="ConsoleID" type="xs:string" minOccurs="0" />
              </xs:sequence>
            </xs:complexType>
          </xs:element>
        </xs:choice>
      </xs:complexType>
    </xs:element>
  </xs:schema> ----------------------------------------------------------INSERT THE FOLLOWING BELOW THIS LINE, SAVE AND RESTART DOC.IT SUITE

<XMLConfig.xml>
    <PropertyName>GENMSOfficeBitness</PropertyName>
    <PropertyValue>x64</PropertyValue>
    <Qualifier>General</Qualifier>
    <UserID />
    <ConsoleID />
  </XMLConfig.xml>
---------------------------------------------------------------------------
</NewDataSet>






    • Related Articles

    • 64 Bit Email Converter

      Hello Doc-It Users! In order to check your version of Outlook please do the following: Launch Outlook. Click the File tab>Office Account>About Outlook. This screenshot shows the 32 bit version, if your version says 64 bit please proceed. If it is 32 ...

    • Outlook Save to Doc.It feature. Use and Configuration (Doc.It Email Converter)

      Use the Outlook Add-in called Save To Doc.It to send emails to your Doc.It Inbox Simply select the email and press Save to Doc.It.  You can also drag the email into the folder called "Doc-It Inbox" under the Inbox folder in Outlook. Note:  The email ...

    • Doc.It 4.5 Latest Release v4.5.346 (June 2022)

      Below are the links and instructions to update your organization to the latest Doc-It Suite 4.5 software. Doc-It Server and Suite Update Instructions Plan for users to be out of Doc-It and Office applications or logged out of the Terminal ...

    • Doc.It 4.5 Latest Release v4.5.335 (October 2021)

      Below are the links and instructions to update your organization to the latest Doc-It Suite 4.5 software. Doc-It Server and Suite Update Instructions Plan for users to be out of Doc-It and Office applications or logged out of the Terminal ...

    • Adding Graphic/Logo to E-Mail Notification for Portal 4.5

      These instructions refer to Portal 4.5 and Doc.It Suite 4.5 First place the image in a directory reachable via the internet.  For instance  https://portal.yourdomain.com/Content/Images/marketing.jpg is an example.  This image is located in the ...